DILMAH Admin Support [Philippines]


 

JOB RESPONSIBILITIES:

Dilmah Administrative Function

· Ensuring all key account purchase orders are encoded on the summary of P. O’s via google sheets and updated if:

a. P. O’s are Open/Closed,

b. undelivered balances and/or for completion.

· Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies

· In event that stocks are critical, the admin shall monitor inventory and allocate (per the advice of the Brand Lead) and shall be coordinated with CSR/ order taker.

· Responding to Dilmah's inquiries via the following:

a. Facebook

b. Instagram

c. Phone/ SMS inquiry

d. Emails

e. Sales/CSR

· Scheduling of meetings, demos, or seminars

· Ensuring product displays at PICKED Café are in good condition, with pricing, and monitoring their expiry.

· Develop, maintain, custodian, and filing of the following in either soft or hard copies:

a. Dilmah Proposal

b. Dilmah Client Agreement copies

c. Client database

d. Purchase orders

· Assist in brand training or promotional programs execution including but not limited to:

a. The request of products through SRF and forwarded to the warehouse for documentation & release

b. Consolidating of materials to be used and proper documentation

c. Manpower schedule

· Keep track and report of e-hire work progress on certain promotional items

a. If stocks being packed are enough

b. EOD finished quantity (if quota per day is provided, track if it's being met)

Requirements:

KNOWLEDGE

· At least an Associate’s Degree in a relevant field

· 1-2 years of experience as an Administrative Assistant or in a related area

· Exceedingly well-organized and experienced in handling a wide range of executive and administrative tasks.

· With experience in inventory management

SKILLS

· Proven experience as an Administrative Assistant or Office Admin

· Attention to detail and problem-solving skill

· Inventory management and ability to do analysis

· Strong verbal as well as non-verbal communication skills

· Exceptional time-management and superb organizational skills with the ability to multi-task (if needed)

· Able to make independent decisions daily, addressing the best way to handle specific tasks.

· Average to Excellent command of written and spoken English

· Ability to effectively interface with internal departments and staff

· Mastery of MS Office software, including Word, Powerpoint, and especially Excel

· Experience in using Canva and/ or Photoshop

+ SKILLS

· Experience in managing Social Media platforms such as Facebook, Instagram, and/or Tiktok

· Previous experience with website or e-commerce

· Understanding of order management/ customer fulfillment in an e-commerce context

ATTRIBUTES

· With integrity and a high sense of professionalism

· Positive attitude and great team player

· Unwavering attention to detail

· Willingness to listen and learn

· Ability to prioritize and manage multiple tasks

· Able to work autonomously. Should be able to process information, follow instructions, and complete tasks with minimal supervision.

Job Type: Full-time

Benefits:

  • Health insurance
  • Life insurance

Schedule:

  • 10 hour shift
  • Day shift

Ability to commute/relocate:

  • Muntinlupa City: Reliably commute or planning to relocate before starting work (Required)


 

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