Motor Vehicle Branch Operations Manager

 

Overview

The Department of Motor Vehicles (DMV) is seeking a Branch Operations Manager. This is a fast-paced position that will supervise 6 direct reports, with a team of approximately 70 located throughout the state. The Manager will travel to various DMV locations to provide support, and the ability to manage from varying locations, and pivot at a moments notice is required. Use of a state-owned fleet vehicle is encouraged for work-related travel. The position will be assisting and support the team with the day-to-day operations of licensing, registrations, and exam processes. Occasional work and communication outside of normal working hours are expected.

This position requires knowledge of creating and maintaining statistical reports to help guide and meet work demands. The Manager is also responsible for assisting in employee growth, while balancing workload demands which includes monitoring the DMV scheduling system to meet customer needs and address backlogs. Verbal and written communication occurs on a regular basis to the teams, peers, upper management, government officials, and customers. This position generally will not be eligible for telework.

Who May Apply

This position, Motor Vehicle Branch Operations Manager (#47206), is open to all State employees and external applicants.

If you would like more information about this position, please contact Nancy Prescott at nancy.prescott@vermont.gov.
Resumes will not be accepted via e-mail. You must apply online to be considered.

In accordance with Title 23, Section 102(d), an applicant must agree to be finger-printed and pass a background investigation to be eligible for this position. The background investigation may include criminal, financial and traffic records checks. Hiring managers will notify applicants who are in the final stage of the interview process of the finger-printing and background check requirement, to which an applicant must agree to be deemed eligible for this position. Applicants will have the right to withdraw their applications before finger-printing and/or a background investigation is conducted.

Environmental Factors

Duties are performed mainly in an office setting. Stress may be involved when dealing with upset or irate citizens. Incumbents must be able to work under pressure from statutory deadlines for processing work. Some evening or overtime work may be required. Travel to all Motor Vehicle branch offices is required periodically.

Minimum Qualifications

Bachelor's degree and four (4) years of experience at or above a senior clerical level, including experience with the implementation or interpretation of Motor Vehicle laws AND one (1) year of experience as a supervisor.
OR

Six (6) years of experience at or above a senior clerical level, including experience with the implementation or interpretation of Motor Vehicle laws AND one (1) year of experience as a supervisor.

Total Compensation

As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:

• 80% State paid medical premium
• Dental Plan at no cost for employees and their families
• Flexible Spending healthcare and childcare reimbursement accounts
• Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
• Work/Life balance: 11 paid holidays each year and a generous leave plan; many jobs also allow for a flexible schedule
• Low cost group life insurance
• Tuition Reimbursement
• Incentive-based Wellness Program
• Qualified Employer for Public Service Student Loan Forgiveness Program

Want the specifics? Explore the Benefits of State Employment on our website.

Equal Opportunity Employer

The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State’s employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.